Introduction:

This report is offered as a contribution to your work of stopping, taking stock and asking what and where next.

You will recall that the idea behind an Appreciation is that - for the mutual benefit of the person and the organisation - there should be as good a match as possible between the person’s capability and the responsibilities with which they are entrusted. When this balance prevails, the person experiences a flow of energy connecting him to his work and sustaining him. Although we were looking at this balance in the context of your present role, our prime purpose was to understand more about your capability in its own terms. By ‘capability’ we mean the way you exercise judgement in engaging with the uncertainty of making decisions; in short, what you do when you don’t know what to do.