Organisation as relationship PDF Print E-mail
Written by Bob Janes   
Thursday, 03 January 2008 07:25

Image

No man is an island. John Donne, 1624
All products are conversations. Hugh MacLeod, 2004

I don’t think that Hugh goes far enough – if products are conversations then it follows that organisations are conversations. Rich multiple conversations to be sure, not just chats around the coffee machine about last night’s tv.

 

And conversations have two parts to them: the content and the relationship. The content is what is said and the relationship shapes how it is said and, perhaps more importantly, how it is heard.

NLP is pretty good at giving us tools to look at the content – all that precision stuff that we learnt. It’s not too bad at looking at some of the meta-messages either but when it comes to the fundamentals of relationship with others it gets a bit weak.

How do you work with your coaching clients in their relationships? Not just with significant others but with their colleagues, customers, connections . . . all the people that make up the network of relationships that is their organisation.

 

Last Updated on Thursday, 03 January 2008 07:30